1. Introduction to Management
Defining management, innovation in management, management skills, management and achievement, management roles, types of organisations, management and the workplace, the four management functions (planning, organising, leading, controlling).
2. The Evolution of Management Thinking
Management perspectives, historical trends, innovative management thinking, the learning organisation, management challenges, the environment and corporate culture, the organisation-environmental relationship.
3. Introduction to Information Systems
Introduction to information systems, business landscape, contemporary approaches to information systems, impact of information systems on organisations and the management decision process, models of decision making, electronic business, ethics in an information society, management reporting systems.
4. Organisational Analysis
Modern organisations, frameworks for organisational analysis, analysis of structures, organisational cultures, gender and identity, new directions in organisation theory and analysis.
5. Strategic Management
Defining strategic management, organisational direction, purpose of strategy, generating and selecting strategic options, the strategy management process, strategic formulation and implementation, constructing the strategy plan, macro and micro-environmental analysis. analysing internal resources and capabilities, organising design and strategy.
6. The Strategic Manager
Defining the strategic manager, thinking and acting strategically, the strategic plan, effective strategic processes, ideas, tools and techniques, operational responsibilities, change management, culture change, the business plan, analysing the current reality, formulating, evaluating and implementing strategy.
7. Qualitative & Quantitative Management Research
Methods and techniques, research design, data collection, data handling techniques, methods of analysis, research reports, analysis of variance, diagnostics and model development, introduction to Management Science modelling.
8. Financial Management
Introduction to financial management, principles of financial management, mechanisms for financial planning, financial management tools and concepts, financial decision making, techniques of financial appraisal, company performance, needs of stakeholders, sources of finance.
9. Accounting for Performance
Managerial accounting, budgetary planning and forecasting methods, interpreting budget outcomes, cost-structure analysis and profit calculation. Making decisions on pricing, cost control, cost reduction, analysing financial viability.
10. Managerial Decision Making
Types of decisions and problems, decision making models, development of alternatives, engaging in debate.
11. Managing Human Resources
Human resources, the changing nature of careers, developing an effective workplace, selection process, appraisal, globalization, cultural competence, managing diversity, flexibility, uncertainty and change, review and reflection.
12. Managerial Economics
Economics as a theory of organisation, demand and supply and equilibrium, consumers and markets, strategic interaction and dynamic competition, uncertainty in behaviour and markets, information and efficiency.
13. Dynamics of Behaviour in Organisations
Human behaviour, personality and individual differences, work motivation, decision making, rewards systems, leadership, groups and group processes, design of work, organisational culture and creativity.
14. Motivating Employers
The concept of motivation, foundations of motivation, motivating others, reinforcement, job design for motivation, empowering people, giving meaning to work.
15. Effective Performance in the Workplace
Company organisational culture and structures, building an effective workforce – recruitment, team selection, appointment and termination, training and appraisal, motivational strategies, competition in the workplace. Wage and salary administration, job restructuring.
The nature of leadership, leadership versus management, leadership traits, matching leadership style with situation, power and influence, leading change, building a network, managing team conflict. Mentoring (setting goals, measuring progress, taking action).
Communication and the manager’s role, types of communication, building communication networks, communication and the different stakeholders, managing organisational communication, internal and external communication.
18. Entrepreneurship and Intrapreneurship
Managing creativity and innovation, the relationship between enterprise, entrepreneurship, intrapreneurship and self employment, setting up an organisation, entrepreneurial leadership, managing growth and sustainable entrepreneurial organisations, developing and managing national and global business networks and other key stakeholders.
19. Information Technology and E-Business
Information technology and management, knowledge management, technology, the Internet and E-business, implementing E-business strategies, going international.
20. Concept of Risk Management
Concept of Risk, Risk and Decision Making
21. The Role of Risk Management in Events
Defining Risk, Risk Framework
22. Managing Health and Safety
Workplace Health & Safety, Safety in Event Management
23. Risk Measurement
Risk Measurement and Mitigation, Cost Benefit Analysis and Risk Appetite
24. Accident, Incident and Emergency Management
Emergency Management Planning, Contingency Planning and Crisis Management
25. Licensing and Contracts
Legal Issues & Responsibilities, Local Laws & Contracts
26. Financial and Corporate Risk Management
Financial Risk Management , Stakeholder and Procurement Management
27. Management Marketing
Market Research, Marketing Strategy, Marketing Segmentation, Marketing Mix, Brand Awareness, Promotional Mix
28. Strategic Corporate Social Responsibility
Introduction to CSR, Implementing CSR
29. Managing Quality and Performance
Optimising Performance, Quality Control